Privacy Policy

Last updated: August 30, 2025

1. Introduction

Welcome to Idem ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered project management and development platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

Name and contact information (email address, phone number)
Account credentials (username, password)
Profile information and preferences
Project data and content you create or upload
Communication data when you contact us

2.2 Technical Information

We automatically collect certain technical information, including:

IP address and device information
Browser type and version
Usage data and analytics
Cookies and similar tracking technologies
Log files and error reports

3. How We Use Your Information

We use the collected information for the following purposes:

Provide, operate, and maintain our services
Process your requests and transactions
Improve and personalize your experience
Generate AI-powered insights and recommendations
Communicate with you about our services
Ensure security and prevent fraud
Comply with legal obligations
Analyze usage patterns and optimize performance

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist in operating our platform
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with mergers, acquisitions, or asset sales
Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Secure data storage and backup procedures
Employee training on data protection

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to your personal data
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal data
Portability: Request transfer of your data
Objection: Object to certain processing activities
Withdrawal: Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences. Essential cookies are necessary for the platform to function properly.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We will delete or anonymize your data when it is no longer needed, unless required to retain it by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@idem.africa